About us
Private, hand-crafted tours of Shanghai, Beijing and beyond. Not a big agency: Jenny and her professional guide friends.
Jenny's story
Like many Chinese, I grew up in the countryside, in Jiangxi province. My parents worked hard in the factories and on our small farm. When I was old enough I went to Shanghai to make money to support the family. That was difficult without much education, and at the time I knew little English. I often met Westerners whose advice always included building new skills. So I learned English, found the tourism industry and became an English-speaking guide.
I loved meeting people and seeing their faces light up with new experiences, and I could tell my enthusiasm for sharing China's culture and history made them happy. I learned that the secrets of being a great guide are simple: care about the customer, meet their needs, help them learn, reduce their stress and, of course, help them have fun! Along the way I met many great friends who were also guides (some better than me, I have to admit!).
After three years as a guide, I started Jenny's Shanghai Tours. I want to create the best experiences for visitors, help my guide friends work with the best customers and make a decent living, and build relationships with people so I can help them again and again.
My dream was to grow into Jenny's China Tours, to help you have the best experience in China wherever you want to go. Today we run private tours in Shanghai, Beijing, Xi'an, Chengdu and Hangzhou.
That's my story. I look forward to hearing yours soon!
Our guarantee
Simple: if we haven't lived up to your expectations for a great tour, we'll refund your guide fees, no questions asked.
Our “no worries” cancellation policy
We know plans change. Let us know up to 24 hours before your tour and we'll refund you. Read the full cancellation policy.
Our code of conduct
We often hear about tour guides who don't always have their customers' best interests in mind: they lead you where they make more money, or where it's easiest for them. Our team has agreed that you come first.
- We will always go above and beyond the itinerary to solve any problem you have.
- We will always be flexible to your interests and needs.
- We will never push you to see or do anything you don't want to.
- We promise to give you the best value you can find.
Our goal is not only to give you a great experience, but to be the best ambassadors of China we can, and to make sure you are safe, comfortable and happy.